rj45 Withdrawal & KYC Guide
Read this guide once and you will know exactly how to rj45 withdraw, complete KYC verification, and avoid delays — all step by step.
Withdrawal Limits & Timelines
Before you request a payout, check these three numbers. They apply to every rj45 account regardless of which payment method you pick.
Minimum Withdrawal
৳1,200
Per transaction
Daily Maximum
৳50,000
Resets at midnight UTC+06
Processing Time
31 min
Average after approval
VIP players on Gold tier and above get a higher daily cap. See the rj45 Bonus & VIP page for the full breakdown by tier. For your first withdrawal ever, allow up to 2 hours — KYC review can add time if your documents were just submitted.
Withdrawal confirmation on the rj45 mobile app — funds reach bKash or Nagad within 31 minutes on average.
Payment Methods at rj45
All four mobile banking services supported at rj45 work for both deposits and withdrawals. Fees are zero on the platform side.
| Method | Deposit Time | Withdrawal Time | Min. Deposit | Min. Withdrawal | Fee |
|---|---|---|---|---|---|
| bKash | ≈ 6 min | ≈ 31 min | ৳100 | ৳1,200 | None |
| Nagad | ≈ 6 min | ≈ 31 min | ৳100 | ৳1,200 | None |
| Rocket | ≈ 6 min | ≈ 31 min | ৳100 | ৳1,200 | None |
| Upay | ≈ 6 min | ≈ 31 min | ৳100 | ৳1,200 | None |
Deposits reach your rj45 balance in about 6 minutes. Withdrawals clear to your mobile wallet in about 31 minutes once the transaction is approved. Network congestion on the operator side may occasionally extend these windows.
How to Withdraw: Step by Step
Log in first. If you have not completed KYC, do that before requesting a payout — the system will block unverified withdrawals. Then follow these steps.
-
01
Open the Cashier
Tap your avatar in the top right, then choose Withdraw from the dropdown menu.
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02
Select a Method
Pick bKash, Nagad, Rocket, or Upay. The number must match the account you used to deposit.
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03
Enter the Amount
Type the amount in ৳. Minimum is ৳1,200. Daily cap is ৳50,000. Confirm the wallet number is correct.
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04
Submit & Wait
Hit Confirm Withdrawal. You will get an SMS or in-app notification when the funds arrive.
If you are using the rj45 mobile app, the Cashier icon is in the bottom navigation bar. The process is the same. Download the rj45 app for faster access on Android.
KYC Verification: What You Need Before Your First Withdrawal
rj45 requires identity verification before processing any withdrawal. This is a one-time process. Once your documents are approved, you will not need to upload them again.
Accepted identity documents
National ID Card (NID)
Bangladesh NID — front and back sides required. Smart card preferred.
Passport
Main photo page plus the page showing your signature and validity dates.
Driving Licence
Bangladesh BRTA-issued licence — front and back. Must be current and not expired.
Photo requirements
| Requirement | Details |
|---|---|
| File formats | JPG, PNG, or PDF |
| Maximum file size | 8 MB per file |
| Image clarity | All four corners visible, no blur, no glare |
| Name match | Must match the name on your rj45 account exactly |
| Validity | Document must not be expired at the time of review |
| Selfie with document | May be requested by the support team during review |
rj45 stores all uploaded documents using encrypted servers. Your data is not shared with third parties except as required by applicable regulations. See the Privacy Policy for full details.
Uploading Your KYC Documents: 4 Simple Steps
Once you have your document photos ready, the upload takes under three minutes.
-
01
Go to Account Settings
Log in to rj45. Click your avatar, then choose Verification or KYC from the menu.
-
02
Choose Document Type
Select NID, Passport, or Driving Licence from the dropdown. This tells the system what it is reviewing.
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03
Upload Files
Upload front and back images. Check that the file is under 8 MB, clearly lit, and all corners are visible.
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04
Wait for Approval
Review takes up to 2 hours. You will receive an in-app notification once the status changes to Verified.
If your first withdrawal is also your first KYC submission, the total time from upload to funds in your wallet can be up to 2 hours for KYC review plus the standard 31-minute withdrawal window. Subsequent withdrawals skip the review entirely and settle in the usual timeframe.
Why Withdrawals Get Rejected — and How to Fix Each One
Most rejections come from a small set of avoidable issues. Here is what to look for and how to resolve each problem quickly.
KYC not completed
You cannot withdraw until your identity is verified. Upload your NID, Passport, or Driving Licence and wait for the approval notification — usually within 2 hours.
Wallet number does not match your deposit method
rj45 sends funds only to the same wallet you used to deposit. If you deposited via bKash, withdraw to that same bKash number.
Bonus wagering requirement not met
Welcome bonus funds require 8× wagering before they become withdrawable. Check your bonus progress in the Promotions tab before requesting a payout.
Amount below minimum
The minimum withdrawal is ৳1,200. Requests below this amount are automatically declined. Add more winnings or wait until your balance exceeds the threshold.
Daily cap reached
The maximum daily withdrawal is ৳50,000. If you have already withdrawn that amount today, your next request will process after midnight UTC+06. VIP Gold and above have higher limits — see the VIP page.
Document photo rejected
Blurry, cropped, or expired documents fail review. Retake the photo in natural light, ensure all four corners are visible, and resubmit. Processing restarts at zero once you upload new files.
Common Questions About rj45 Withdraw
How long does rj45 withdrawal actually take?
On average, 31 minutes from approval to your wallet. For first-time withdrawals, add up to 2 hours if KYC was just submitted. Once KYC is approved, all future payouts settle in the standard window.
Can I withdraw to a different bKash number than the one I deposited with?
No. rj45 uses the same mobile wallet for deposits and withdrawals as a security measure. If your depositing bKash number has changed, contact 24/7 Live Chat before submitting a withdrawal request.
What happens to bonus winnings — can I withdraw them?
Yes, but only after meeting the 8× wagering requirement. For example, if you claimed a ৳1,000 bonus, you must wager ৳8,000 before that portion of your balance becomes withdrawable. Your rj45 account dashboard shows current wagering progress in real time.
Is there a fee for withdrawing from rj45?
rj45 does not charge a withdrawal fee. Your mobile banking provider (bKash, Nagad, Rocket, or Upay) may apply its own standard transaction charges — check with your provider for their current rates.
My KYC was rejected. What do I do?
You will receive a notification explaining why. The most common causes are blurry images, missing corners, or an expired document. Retake the photo in good lighting and resubmit. The 2-hour review clock restarts from the moment you upload new files. Contact 24/7 Live Chat if you need guidance.
Can I request multiple withdrawals in one day?
Yes. You can make multiple requests as long as the combined total does not exceed ৳50,000 for the day. Each request must still be at least ৳1,200. The daily limit resets at midnight Bangladesh Standard Time (UTC+06).
Is my personal data safe after I upload KYC documents?
All documents are stored on encrypted servers and are not shared with advertising or marketing partners. Access is restricted to compliance staff only. Full details are in the rj45 Privacy Policy.
Ready to Cash Out?
Create your rj45 account, complete KYC once, and withdraw to bKash or Nagad in about 31 minutes every time after that.
Play Within Your Means
Set deposit and loss limits in your account settings. Take a break whenever you need one. Gambling should be fun, not a financial pressure.
Data Privacy & Compliance
rj45 collects identity documents solely for KYC purposes required under applicable regulations. Documents are stored on encrypted infrastructure and reviewed only by authorized compliance personnel. We do not sell, rent, or share personal data with third parties for marketing. For full detail on how your data is handled, stored, and deleted, read the rj45 Privacy Policy.
By creating an account and completing verification, you confirm that you are aged 18 or above and that all information provided is accurate. Providing false documents may result in account suspension and forfeiture of funds.