rj45: Terms & Conditions

1. Acceptance of Terms

By creating an account on rj45 or using any service on rj45.lat, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, you must not use rj45 services.

These terms form a legally binding agreement between you and rj45. They apply to all rj45 products, including casino games, sports betting, and the rj45 mobile app. Using the platform after any update to these terms means you accept the revised version.

2. Eligibility and Account Registration

To register and play on rj45, you must meet all of the following requirements:

• You are at least 18 years old.
• You are located in a jurisdiction where online gaming is permitted by local law.
• You have not previously been banned or excluded from rj45 or any affiliated platform.
• You are registering for personal use only, not on behalf of another person.

One Account Per Person

Each player may hold only one active rj45 account. Opening multiple accounts is strictly prohibited and will result in immediate suspension of all linked accounts plus forfeiture of any pending balances.

Identity Verification (KYC)

Before processing your first withdrawal, rj45 requires identity verification. Accepted documents are:

• National ID Card (NID)
• Passport
• Driving Licence

KYC review typically completes within 2 hours of document submission. You must submit verification before your first withdrawal is released. rj45 may request additional documents if the initial submission is unclear.

3. Deposits and Withdrawals

rj45 accepts deposits and withdrawals through the following payment methods only: bKash, Nagad, Rocket, and Upay. All transactions are processed in BDT (Bangladeshi Taka, ৳).

Withdrawal requests submitted outside banking hours may take longer to process. First-time withdrawals may be held up to 2 hours while KYC verification is completed. rj45 reserves the right to request further verification before releasing any withdrawal.

Deposits made using a payment method not registered to your own name will be declined and returned, minus any processing fees charged by the payment provider.

4. Bonus and Promotion Rules

All bonuses offered by rj45, including the first-deposit welcome bonus, reload bonuses, cashback, and referral rewards, are subject to the conditions below. Accepting a bonus means you accept these conditions.

Wagering requirements must be completed within 7 days of the bonus being credited. Unused bonus funds expire after this period. Wagering progress is calculated at the rates applicable to each game category — not all games contribute equally.

• Slots and fishing games: full contribution toward wagering.
• Live casino table games: partial contribution — check the active promotion page for rates.
• Sports betting markets: contribution depends on the odds tier at the time the bet is placed.

rj45 reserves the right to cancel any bonus if fraudulent behaviour, bonus abuse, or multi-accounting is detected. Bonus funds cannot be transferred, sold, or converted to cash before wagering is complete.

5. Game Play and Fair Use

rj45 hosts games from licensed providers including JDB, Evolution, Red Tiger, Habanero, Playtech, Sexy Gaming, and Ezugi. Each game operates under its own RTP (Return to Player) rate, displayed in the game details before you start. The published RTP figures apply over long statistical runs — individual sessions will vary.

Game results are determined by certified Random Number Generators (RNG). rj45 does not manipulate outcomes. Any technical malfunction during a game session voids all bets and returns stake amounts to the affected accounts.

Players must not use automated bots, software exploits, or any other method to gain an unfair advantage. Doing so will result in immediate account suspension and forfeiture of winnings.

6. What rj45 Does Not Allow

The following actions are prohibited on rj45. Violation may result in account suspension, balance forfeiture, and legal action where applicable:

• Using false identity information to register or verify an account.
• Colluding with other players to fix game outcomes or exploit promotions.
• Attempting to launder money or use rj45 for any illegal financial activity.
• Sharing account credentials or selling access to another person.
• Placing bets designed to hedge bonuses rather than genuinely participate in games.
• Registering or playing if you are under 18 years of age.
• Registering from a jurisdiction where online gambling is explicitly prohibited by law.

7. When rj45 May Suspend or Close Your Account

rj45 may suspend or permanently close an account without prior notice if:

• Prohibited conduct is detected or suspected.
• KYC documents are found to be fraudulent or cannot be verified.
• An account has had no activity for 12 consecutive months (dormant account policy applies).
• You request self-exclusion through the responsible gaming settings.

If your account is closed due to a breach of these terms, any bonus balance will be forfeited. Real-money balances (excluding funds tied to incomplete wagering) may be returned at rj45's discretion after investigation.

You may also voluntarily close your account at any time by contacting rj45 through 24/7 Live Chat. Pending withdrawal requests will be processed normally unless the closure is due to a policy violation.

8. Limitation of Liability

rj45 provides its platform on an "as available" basis. We do not guarantee uninterrupted access or error-free operation at all times. Scheduled maintenance or unexpected outages may temporarily affect availability.

To the extent permitted by applicable law, rj45's total liability to any player for any claim arising out of their use of the platform is limited to the amount that player deposited in the 30 days preceding the event giving rise to the claim.

rj45 is not liable for losses caused by factors outside its control, including but not limited to internet outages, mobile network failures, or third-party payment delays. Gambling results depend on chance — rj45 does not guarantee winnings.

9. Privacy and Data

rj45 collects and processes your personal data in accordance with the rj45 Privacy Policy. By registering an account, you consent to this processing. Your data is used to verify identity, process payments, detect fraud, and improve our services.

rj45 does not sell your personal information to third parties. Payment data is transmitted via encrypted channels. For full details on data storage, retention periods, and your rights, please read the Privacy Policy.

10. Responsible Gaming Rules

rj45 is committed to fair and safe play. The platform offers the following tools, available through your account settings at any time:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit.
• Loss limits: Cap the amount you can lose within a chosen period.
• Session time reminders: Receive alerts after a set amount of time playing.
• Self-exclusion: Temporarily or permanently block access to your account.
• Reality checks: Automated messages during long sessions showing time and net result.

All rj45 services are strictly for players aged 18 and above. If you believe gambling is becoming a problem, contact our 24/7 Live Chat team immediately. For independent support, seek help from a recognised responsible gambling organisation in Bangladesh.

11. When These Terms Change

rj45 may update these Terms & Conditions at any time. When material changes are made, we will post a notice on the platform at least 7 days before the new terms take effect. The "Last Updated" date at the top of this page always reflects the most recent revision.

Continuing to use rj45 after the effective date of a revision constitutes your acceptance of the updated terms. If you do not agree with a revision, you must stop using the platform and may request account closure via Live Chat.

12. Contact and Disputes

If you have a question about these terms, or a dispute regarding your account or a transaction, contact rj45 through 24/7 Live Chat available on the platform. Our support team is available at all hours and aims to resolve standard queries within one business day.

For formal disputes that cannot be resolved through customer support, the matter will be referred to the relevant dispute resolution body as specified in the rj45 licence conditions. Any dispute must be raised within 60 days of the event that caused it; claims raised after that period may not be accepted.

These terms are governed by applicable law. Any legal proceedings will be conducted in the jurisdiction relevant to rj45's operating licence.